Roundtable: Maintaining service quality during LGR
The scale of the challenge presented to council services by local government reorganisation (LGR) was the topic of a roundtable, supported by Norse Group, held shortly before the DCN Annual Conference began. The group of around two dozen council chief executives and...
Navigating sustainable procurement
How councils can make the most of the Procurement Act 2023 By Gary Styles, Founder and Chief Executive, Zellar The Procurement Act 2023, which took effect in February 2025, marks a significant shift in how UK councils approach procurement. With a strong focus on...
Fairness in aged debt: Using AI to improve collections without losing the human touch
By Ed Crouch, Market Development Director, Capita Managing aged debt is a significant challenge for councils, impacting financial management and public services. Totals of £5.5 billion in council tax and £2.5 billion in national non-domestic rates remain unpaid and...